Privacy Policy — x777 ph

1 Introduction

1.1 x777 ph is committed to protecting the privacy and personal data of all players who use our Platform. We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy sets out our practices in relation to the collection, use, storage, and disclosure of personal data.

1.2 This Policy applies to all personal data collected through the x777 ph Platform, including data collected via our website, mobile application, customer support channels, and any other means by which you interact with x777 ph.

1.3 x777 ph operates in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. We are committed to upholding the rights of data subjects as defined under Philippine law.

1.4 If you have any questions about this Policy or about how x777 ph handles your personal data, please contact our Data Protection Officer using the contact details provided in Section 13 of this Policy.

2 Personal Data We Collect

2.1 x777 ph collects the following categories of personal data from players:

2.2 Identity and Contact Information

• Full legal name as it appears on your government-issued ID;
• Date of birth (to verify you are 21 years of age or older);
• Residential address (including city, province, and postal code);
• Email address;
• Mobile phone number.

2.3 Identity Verification Documents

• Copies of government-issued identification (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID, voter's ID);
• Proof of address documents where required;
• Selfie or facial verification images where required for KYC purposes.

2.4 Financial Information

• GCash or PayMaya account details (mobile number associated with the account);
• Bank account details for BPI, BDO, Metrobank, or other accepted banks;
• Transaction history, including deposits, withdrawals, and wager records;
• Account balance information.

2.5 Technical and Usage Data

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the Platform;
• Login timestamps and access logs;
• Game history and betting patterns.

2.6 Communications Data

• Records of communications with x777 ph customer support;
• Feedback, complaints, and survey responses submitted to x777 ph.

3 How We Collect Your Data

3.1 Directly from You. The majority of personal data x777 ph holds about you is provided directly by you during the registration process, when completing KYC verification, when making deposits or withdrawals, or when contacting our customer support team.

3.2 Automatically. When you access and use the x777 ph Platform, certain technical data is collected automatically through cookies, log files, and similar tracking technologies. This includes your IP address, device information, and browsing behavior on the Platform. Please refer to Section 7 for more information about our use of cookies.

3.3 From Third Parties. x777 ph may receive personal data about you from third-party identity verification providers, payment processors, and fraud prevention services. This data is used solely to verify your identity, process transactions, and protect the integrity of the Platform.

3.4 From Your Use of the Platform. Your gaming activity, including the games you play, the amounts you wager, and your session patterns, is recorded automatically as part of the normal operation of the Platform. This data is used for responsible gaming monitoring, dispute resolution, and regulatory compliance.

4 How We Use Your Personal Data

4.1 x777 ph uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your x777 ph player account, including verifying your identity and age (21+) during registration;
• Service Delivery: To provide you with access to the games, promotions, and features available on the x777 ph Platform;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods;
• KYC and AML Compliance: To verify your identity and comply with anti-money laundering obligations under Philippine law;
• Responsible Gaming: To monitor your gaming activity and identify patterns that may indicate problem gambling, and to administer self-exclusion and limit-setting tools;
• Customer Support: To respond to your inquiries, complaints, and support requests;
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the Platform;
• Legal Compliance: To comply with applicable laws, regulations, and regulatory requirements, including reporting obligations to relevant Philippine authorities;
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the x777 ph Platform;
• Marketing Communications: To send you promotional offers, bonuses, and updates about x777 ph, where you have consented to receive such communications. You may opt out at any time.

5 Legal Basis for Processing

5.1 x777 ph processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — that is, to provide you with the x777 ph gaming services you have registered for, including account management, payment processing, and game access;
• Legal Obligation: Processing is necessary to comply with our legal obligations under Philippine law, including KYC requirements, anti-money laundering regulations, and gaming regulatory requirements;
• Legitimate Interests: Processing is necessary for the legitimate interests of x777 ph, including fraud prevention, platform security, responsible gaming monitoring, and improving our services, provided that such interests are not overridden by your rights and interests;
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Sharing and Disclosure of Your Data

6.1 x777 ph does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

6.2 Service Providers

x777 ph engages trusted third-party service providers to assist in operating the Platform. These include payment processors (such as GCash and PayMaya), identity verification providers, cloud hosting providers, and customer support platforms. All service providers are contractually required to process your data only on our instructions and to maintain appropriate security measures.

6.3 Game Providers

Certain games on the x777 ph Platform are provided by third-party game studios. These providers may receive limited technical data (such as session identifiers) necessary to deliver the game experience. They do not receive your full personal profile.

6.4 Regulatory and Law Enforcement Authorities

x777 ph may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory direction. This includes disclosures required under anti-money laundering legislation and gaming regulations.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of x777 ph's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer and the privacy practices of the acquiring entity.

7 Cookies and Tracking Technologies

7.1 x777 ph uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain your session, and analyze Platform usage. A cookie is a small text file placed on your device when you visit the Platform.

7.2 Types of Cookies We Use

• Essential Cookies: These are strictly necessary for the Platform to function. They enable core features such as user authentication, session management, and security. You cannot opt out of essential cookies without affecting Platform functionality;
• Analytics Cookies: These help us understand how players use the Platform, which pages are most visited, and where technical issues occur. This data is used in aggregate and anonymized form to improve the Platform;
• Preference Cookies: These remember your settings and preferences (such as language and display options) to provide a more personalized experience;
• Marketing Cookies: These are used to deliver relevant promotional content to you on the Platform. We only use marketing cookies with your consent.

7.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the x777 ph Platform. For more information on managing cookies, refer to your browser's help documentation.

8 Data Retention

8.1 x777 ph retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

8.2 As a general guide, x777 ph applies the following retention periods:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations;
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations;
• Gaming History: Retained for a minimum of three (3) years from the date of the gaming session;
• Customer Support Records: Retained for three (3) years from the date of the last interaction;
• Marketing Consent Records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

8.3 When personal data is no longer required, x777 ph will securely delete or anonymize it in accordance with our data disposal procedures.

9 Data Security

9.1 x777 ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the x777 ph Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls ensuring that only authorized x777 ph personnel can access personal data, on a need-to-know basis;
• Regular security assessments and vulnerability testing of the Platform;
• Secure data centers with physical access controls;
• Staff training on data protection and information security practices.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, x777 ph will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

9.3 While x777 ph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for keeping your x777 ph account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

10 Your Data Subject Rights

10.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by x777 ph:

• Right to be Informed: You have the right to be informed about how your personal data is collected and processed. This Privacy Policy fulfills that obligation;
• Right of Access: You have the right to request a copy of the personal data x777 ph holds about you, along with information about how it is being used;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

10.2 To exercise any of the above rights, please contact our Data Protection Officer using the contact details in Section 13. x777 ph will respond to all valid data subject requests within thirty (30) days of receipt, as required by the Data Privacy Act.

11 Children's Privacy and Age Restriction

11.1 The x777 ph Platform is strictly intended for persons who are 21 years of age or older. We do not knowingly collect personal data from persons under the age of 21. The 21+ age requirement is a legal requirement under Philippine gaming regulations and is strictly enforced by x777 ph.

11.2 If x777 ph discovers or has reason to believe that a player is under 21 years of age, the player's account will be immediately suspended, all gaming activity will be voided, and any deposits will be returned. The player's personal data will be deleted except to the extent required for legal compliance purposes.

11.3 If you are a parent or guardian and believe that a minor has registered an account on x777 ph, please contact our support team immediately so that we can take appropriate action.

12 Changes to This Privacy Policy

12.1 x777 ph reserves the right to update or modify this Privacy Policy at any time. We will notify registered players of material changes via email to their registered address or via in-platform notification. The updated Policy will be published on this page with a revised "Last Updated" date.

12.2 Your continued use of the x777 ph Platform after the effective date of any changes to this Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should cease using the Platform and may close your account in accordance with our Terms & Conditions.

12.3 We encourage you to review this Privacy Policy periodically to stay informed about how x777 ph is protecting your personal data.

13 Contact Us and Data Protection Officer

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by x777 ph, please contact our Data Protection Officer:

Data Protection Officer — x777 ph
Email: [email protected]

13.2 For general support inquiries, you may also reach our customer support team at: [email protected]

13.3 x777 ph aims to respond to all privacy-related inquiries within fifteen (15) business days. For formal data subject requests, we will respond within thirty (30) days as required by the Data Privacy Act of 2012.

13.4 If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.